GPS tracking technology has been around for quite some time now. Over the years, it has been rapidly evolving, with new features and capabilities coming out from time to time. A majority of businesses that make use of the GPS technology have had to switch providers in search of the best and newest tracking services. If you are planning to switch to a new GPS tracking provider, you should put several factors into consideration to ensure that you get the best deal. Some of the top factors to consider when choosing a GPS tracking provider are highlighted below.
To ensure that the switch does not lead to contract-related losses, you should consider making the switch after the expiry of your contract with the current provider. Check to see the expiry date of each device if they were installed on different dates as they may have different expiry dates. Most GPS providers usually auto-renew the contracts if they are not issued with a notice to terminate the contract. Make sure you serve them with a notice of termination on time to avoid such a scenario.
One of the biggest challenges that you are likely to face when making the switch is downtime. Your fleet, for example, will have to be pulled off the roads to go for installations. The business will be stalling during that time. Make sure that the GPS tracking providers that you are switching to can do the installations within the shortest time possible and at the most convenient time for you.
Switching to a new tracking provider means that you or your staff may have to learn how to use the new software efficiently. The new software should be user-friendly to ensure that the learning curve is not steep. In addition to that, there should be a provision for training, which should be done at a time that does not interrupt business or inconvenient the staff members. The more user-friendly the software is, the shorter the training time will be. To that effect, you can also consider customer support. Make sure that the new tracking providers can respond efficiently to any concern that you may have at any time.
One of the concerns that you are likely to have when making the switch is how long it will take before you get the new system on par with what you have. Configuring the new system to get all the new information to match with that of the existing configuration may take some time. The new GPS tracker should have advanced tools and wizards that can be used to make the entire process fast and straightforward.
Dealing with the same GPS tracking providers for many years may make you a bit complacent to move to a new provider. If you are not getting the best possible services, you should not let the relationship stop you from moving to a different provider. Look for a company that is known to score high customer satisfaction ratings, who retain their clients for the right reasons.